Zoome Casino » Support

Zoome Casino Contact Information for Players

We’re committed to providing our players with top-notch assistance whenever they need it. Whether you have questions about your account, require help with a game, or want to learn more about our promotions, our support team is here to help. This page outlines all the ways you can get in touch with us, ensuring you always have a direct line to expert assistance.

Telephone

For those who prefer a personal touch, our telephone support is ready to assist you.

Phone number: 

Our friendly and knowledgeable support at Zoome Casino staff are available 24/7 to address your concerns. Whether you’re calling about account verification, withdrawal processes, or game rules, we’re here to provide clear and helpful answers. Remember, for your security, we may ask you to verify your identity before discussing account-specific details.

E-Mail

If you prefer to communicate via email, we’ve got you covered.

E-Mail: [email protected]

Our email support team typically responds within 24 hours, providing thorough answers to your queries. This method is particularly useful for non-urgent matters or if you need to send us documents or screenshots. We recommend using email for:

  • Detailed account inquiries
  • Bonus clarifications
  • Responsible gaming requests
  • Technical support issues

Always include your username and any relevant information to help us assist you more efficiently.

Feedback Form

We value your opinion and are always looking to improve. Our feedback form is an excellent way to share your thoughts, suggestions, or concerns about Zoome Casino.

To access the feedback form:

  1. Log into your Zoome Casino account
  2. Navigate to the ‘Support’ section
  3. Click on ‘Feedback Form’
  4. Fill out the required fields and submit

Your feedback goes directly to our management team, helping us enhance your gaming experience. Whether it’s praise for a team member, suggestions for new games, or ideas for improving our platform, we’re eager to hear from you.

Live Chat

For immediate assistance, our live chat feature is your best bet. Available 24/7, our chat support team can help you with a wide range of issues in real-time.

To start a live chat session:

  1. Click the ‘Chat’ button in the bottom right corner of any Zoome page
  2. Enter your name and email (if not logged in)
  3. Type your question or concern

Live chat is perfect for quick questions about game rules, account issues, or current promotions. Our agents are trained to provide fast, accurate information to get you back to enjoying your favorite games as quickly as possible.

Contact Details

For your convenience, here’s a summary of our contact information:

  • Address: 10 Aquila Ct, Mermaid Waters QLD 4218
  • Phone number: 
  • E-Mail: [email protected]

Why Choose Zoome Casino Support?

At Zoome Casino, we pride ourselves on offering more than just great games – we provide an unparalleled support experience. Here’s why our players trust us:

  • Responsible Gaming Advocates – Our team is trained to provide resources and support for responsible gaming practices.
  • 24/7 Availability – Our support team never sleeps, ensuring help is always at hand, no matter your time zone.
  • Multi-Channel Support – Whether you prefer phone, email, live chat, or our feedback form, we’ve got a communication method that suits you.
  • Expert Knowledge – Our support staff undergoes rigorous training to handle a wide array of casino-related queries effectively.
  • Player-Centric Approach – We listen to our players and continuously improve our services based on your feedback.
  • Speedy Resolution – We aim to resolve your issues as quickly as possible, minimizing any disruption to your gaming experience.
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